Tell us what you need
Contact the care team by phone or WhatsApp and briefly describe the support you are seeking.
Patients & visitors
Arrive informed. Leave with a clear next step.
Everything you need to prepare for a Havilah consultation, understand your options and choose the patient plan that fits your household.
Your first visit
A simple, guided care journey.
Confirm your appointment
We’ll confirm the practitioner, time, location and anything you should bring.
Complete your assessment
Your first visit includes a conversation about symptoms, health history, medication and goals.
Agree on next steps
The practitioner explains suitable options, expected costs and the proposed follow-up plan.
Havilah patient cards
Choose how you and your household access care.
Private Card
Designed for individual patients seeking personalised healthcare services.
Ask about eligibility →Family Card
A convenient plan for couples and families who want coordinated access for loved ones.
Ask about eligibility →VIP
For patients seeking priority access, enhanced convenience and a more preferential care experience.
Ask about eligibility →Plan inclusions, prices and eligibility should be confirmed with the care team before enrolment.
Prepare for your consultation
What to bring
- A valid means of identification
- Current medication and supplement list
- Relevant test results, scans or referral notes
- Details of allergies and major health conditions
- Your questions and the outcomes that matter to you
Before you arrive
Common questions
Do I need an appointment?
Appointments are recommended so we can connect you with the appropriate practitioner and minimise waiting time.
Can I bring a family member?
Yes. A trusted support person may attend where appropriate, subject to privacy and space considerations.
What happens if I need emergency care?
Havilah’s listed wellness services are not an emergency department. Contact local emergency services or go to the nearest emergency facility for urgent or life-threatening symptoms.
Start with a conversation
Plan your first Havilah visit
Tell our care team what you would like support with. We’ll guide you toward the most appropriate consultation.
